Refund Policy

Due to the nature of our products and services, all sales are final unless otherwise stated. We do not offer refunds, returns, or exchanges once an order has been processed.

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In the event that a product arrives damaged or defective, you must contact us within [3–7 business days] of delivery with proof of the issue. We will review each case and, if applicable, provide a replacement at our discretion.

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Ascend d’ Lord™ is not responsible for lost, stolen, or delayed shipments once they have been transferred to the carrier.

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